Support & refunds.
Clear from the start.
The purpose and terms of voluntary business contributions, payment confirmation and refund requests.
Business support only: not charitable giving, a purchase, a loan or an investment. The payment panel shows current availability; no contribution should be made through an unverified link.
Beneficiary and purpose
The beneficiary is Northpeak Distribution LLC, a for-profit Florida business. The proposed campaign supports its own legitimate business development and day-to-day operating expenses after applicable platform and processing fees. It is not a charity appeal, school-aid program or promise to distribute supplies to another beneficiary.
What a contribution provides
Contributions are voluntary business support. They do not purchase goods or services and are not loans or investments. They provide no ownership, equity, profit-sharing, repayment or financial return. Business outcomes are not guaranteed. Contribute only because you wish to support the company, without expecting something in exchange.
No charitable tax deduction
Northpeak is a for-profit business, not a charitable nonprofit. Contributions to this campaign are not tax-deductible charitable donations. A payment confirmation acknowledges the payment information; it does not establish charitable tax deductibility.
Payment availability and fees
The support page indicates whether an active campaign is connected. Until then, online contributions are not open. Once enabled, the payment page is hosted by a third-party provider, and its processing terms apply. Review the final amount, fees and frequency before confirming. We do not publish a fundraising total, goal or donor count unless it is based on actual campaign information.
Confirmation and recurring payments
Use the payment provider’s confirmation and account records to determine whether a payment completed. The website’s thank-you page does not verify payment status or replace a receipt.
The proposed launch setup uses one-time contributions only. Any future recurring option must clearly disclose its frequency at checkout and provide a cancellation method. If you have an existing recurring plan, use the provider’s management link or email us for assistance. Stopping future payments and requesting a refund of an earlier payment are separate actions.
Requesting a refund
If you believe a payment was mistaken, duplicated or unauthorized, or you wish to request a refund for another reason, email northpeak.llc@yahoo.com. Include the contributor’s name and email used at checkout, transaction reference, contribution date, amount and reason. Do not send passwords, card numbers or bank credentials.
We review requests according to the circumstances, applicable law and the payment provider’s procedures. A request does not automatically mean a refund has been approved. If approved, refunds will be handled through the original payment provider using its available refund process. Processing times and any treatment of fees depend on the provider and applicable requirements.
Your rights and contact
This policy does not remove any rights available under applicable law or your payment-provider agreement. For questions about a contribution, email the business before sending additional funds.