BEFORE YOU ORDER
Shipping & returns.
The policies on this page apply to product purchases. Donorbox business support has its own separate policy.
Shipping
Online ordering is not open yet. Delivery terms will be published before checkout is enabled. For a supply quote, confirm shipping arrangements in writing with Northpeak.
Product returns
Product return terms have not been published yet. Online checkout remains closed until these terms are supplied and reviewed. Ask about return conditions before agreeing to any separate quoted order.
Order questions
Contact Northpeak with your order reference and a description of the issue. Do not send full card numbers, PayPal credentials or unrelated one-time codes.
Contact Northpeak